Our team will answer any of the Lifeline FAQs you may have that are not answered here. You have 100% liberty to replace your assurance phone if it is damaged, lost, stolen, or has any other issues. Data is provided over 5G, LTE, 4G, and 3G networks based on network availability and device capability. R. rdecal of Winnetka, CA, US. If you experience an equipment malfunction, call us at 1-888-321-5880 and we will arrange for a similar replacement phone. A similar case happens when upgrading your phone device. Many states also require that you submit proof of your lifeline program eligibility annually. If your household makes less than that, you can get help from the Assist Wireless Lifeline program. Due to funding limitations, only one person per household is eligible for Lifeline assistance and a free device. Assurance Wireless Phone Replacement - Tailwaggers and Jokes Plus, find out how to replace a cracked screen or locate a lost or stolen device. If you have an Android phone, go to Settings, press About Phone, and finally Status. Continue with Recommended Cookies. How to Switch Lifeline Providers | Assist Wireless It conducts under a virgin mobile. Above these models, it is not sure what exact model you will get as replacement devices. WATCH LIVE 247- Mike Lindell Tv and Brannon Howse, Frankspeech Live TV, WATCH LIVE 247- Steve Bannons, War Room Pandemic, WATCH LIVE 247 Real Americas Voice RAVTV Live Stream. While Lifeline-eligible customers can get a basic free phone from Assist Wireless, they can instead choose to purchase an upgrade phone with better specifications and more advanced features. Currently, they offer Lifeline-eligible residents of Oklahoma, Arkansas, Missouri, and Maryland unlimited talk, text, and data completely free of charge. If your Assist Wireless Lifeline device is broken or damaged, here are some steps you can take to obtain a replacement: If your device is defective, it may be covered under your phones warranty. To view your Lifeline plan details, login to your online account. Have a family member who is enrolled in one of the following help programs: Federal Assistance Programs for Lifelines: SNAP Supplemental Nutrition Assistance Program (Food Stamps), Medicaid aid from the Federal Government for Public Housing (FPHA), Pension or Survivor Benefit Programs for Veterans, Bureau of Indian Affairs (BIA) General Support, Help for needy tribal families in the short term (Tribal TANF), Program for Getting Food to Indian Reservations (FDPIR), A copy of a government document that shows they are poor.