Signed in as a guest on Ebay and order items for a barbeque pit and received part . Check the listing in your Purchases - opens in new window or tab to see the seller's full return policy, including how long you have to request a return and any other conditions. View basket for details. If you need to return the item you bought, you can open a return request through the order confirmation email you received. If you have any problems paying for your items, we can help troubleshoot the issue. More shipping tips from your fellow sellers! Hey everyone! access eBay community resources, such as discussion boards. Your guest purchases will still be managed separately, but you'll find all your future purchases in My eBay. Enter the tracking number. Returns, items not received, and refunds for buyers | eBay The seller will also pay for return postage. We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community. Does e-Bay provide shipping discounts when buying postage. However, if what you got didn't match the description offered by the seller, you should be able to get a return no matter what, according to eBay's policy. But they don't have to disrupt your businessor your profits. You'll receive a confirmation email once you've created the request, which will include a link to view your request details. Guest purchases are protected by eBay Money Back Guarantee, if all eligibility requirements are met. First: share to improve GetHuman8331130's odds. Learn more about our Condition of returns policy. Who pays the cost of return shipping depends on the seller's return policy and the reason for the return. Select Next. No transaction ID as I paid as a guest user. Item - PayPal Community Make sure you send the return by the date in this email to avoid any delays or issues in the refund process. Your item didn't match the listing, or it arrived faulty or damaged. You can also select View order details in your order confirmation email to see the latest tracking updates. Read our article about managing refunds and return requests. 2. Here are the most common: Select your reason for closing the return from the dropdown, and add . For more information about how eBay decides the outcome of a case, see eBay Money Back Guarantee. New episodes weekly! For example, if you bought a set of six paintbrushes but only received four, you can return the set for a full refund or the seller may offer to let you keep the ones you received and give you a partial refund. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Returns, items not received, and refunds for buyers. Check the seller's return policy in the listing to see who is responsible for return postage costs. The condition of the returned item is important, so repack it carefully. Sell now Shop with confidence eBay Money Back Guarantee Get the item you ordered or get your money back.
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